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Training content
Overview
ISO 9001:2015 Quality Management Systems Lead Auditor Training aims to train lead auditors who can assess organisations’ quality management systems against international standard requirements, plan and conduct audits, and manage audit teams.
The training covers the requirements of ISO 9001:2015, quality management principles, the process approach, risk-based thinking, performance evaluation, continual improvement, audit principles, audit planning, implementation, reporting and follow-up activities.
The programme also addresses the transition to ISO 9001:2026 and the key changes.
In addition to theoretical instruction, the training is supported by case studies and practical audit exercises.
Objectives and Outcomes
Purpose of the Training
The purpose of the training is to equip participants with the knowledge and skills required to interpret the requirements of ISO 9001, evaluate quality management systems, conduct risk-based audits and carry out lead auditor activities.
Learning Outcomes
Participants who complete the training are expected to acquire the following knowledge and skills:
- Interpret the requirements of ISO 9001
- Evaluate quality management system processes
- Apply the principles of the process approach and risk-based thinking
- Evaluate quality objectives and performance indicators
- Audit customer satisfaction and continual improvement processes
- Apply auditing principles within the scope of ISO 19011
- Prepare an audit programme and audit plan
- Manage the audit team
- Evaluate objective audit evidence
- Identify and report nonconformities
- Evaluate the effectiveness of corrective actions
- Prepare audit reports
Programme and Method
Day 1 – Introduction to the Quality Management System and Fundamental Requirements
- Purpose, scope and structure of the ISO 9001 standard
- Fundamental principles of the quality management system
- Process approach, risk-based thinking and the PDCA cycle
- Context of the organisation and expectations of interested parties
- Leadership, quality policy and organisational responsibilities
- Assessment of risks and opportunities
Day 2 – ISO 9001 Requirements and Process Management
- Review of ISO 9001:2015 Clauses 4–10 requirements
- Resource management, competence and documented information
- Operational planning and control
- Design, development and provision of products and services
- Supplier management and control of externally provided processes
- Performance evaluation, customer satisfaction and continual improvement
- Transition to ISO 9001:2026 and key changes
Day 3 – Audit Principles and Audit Planning
- Audit principles within the scope of ISO 19011
- First-, second- and third-party audits
- Establishment and management of the audit programme
- Duties and responsibilities of the lead auditor
- Determination of the audit scope, criteria and objectives
- Stage 1 and Stage 2 certification audits
- Preparation of the audit plan and checklists
Day 4 – Conducting the Audit
- Opening meeting and audit interviews
- Audit techniques and sampling methods
- Collection and evaluation of objective audit evidence
- Auditing processes and quality management system requirements
- Identification and evaluation of audit findings
- Practical audit exercises
Day 5 – Audit Reporting and Lead Auditor Practices
- Identification and classification of nonconformities
- Preparation of the audit report
- Conducting the closing meeting
- Evaluation of corrective actions and root cause analyses
- Closure of nonconformities and follow-up audits
- Management of the audit team and lead auditor practices
- Case studies and final examination
Attendance and Certificate
Certificate Rule
A certificate of attendance is issued to all participants whose attendance has been confirmed. To receive a certificate of achievement, participants must achieve a passing grade in the examination at the end of the training; participants who use all their examination attempts but do not pass will be issued a certificate of attendance.
FAQ and Resources
1. Who is the ISO 9001 Lead Auditor Training suitable for?
It is suitable for management system auditors, internal auditors, quality management professionals, process owners and professionals who wish to become lead auditors.
2. What is the purpose of the ISO 9001 standard?
It aims to enable organisations to consistently provide products and services that meet customer and applicable statutory requirements, enhance customer satisfaction and continually improve their quality management systems.
3. What is the difference between ISO 9001:2015 and ISO 9001:2026?
ISO 9001:2026 retains the core structure of the previous version while incorporating updates in areas such as quality culture, leadership, the consideration of risks and opportunities, and the clarity of the standard's requirements.
4. What is the difference between the 5-day and 3-day training courses?
The 5-day training covers the standard's requirements and audit processes comprehensively, while the 3-day training is an intensive programme for participants who already have auditing knowledge.
5. Does the training include practical exercises?
Yes. Exercises are conducted on audit planning, process evaluation, writing nonconformities and reporting.
6. Can the training be delivered online or face to face?
Yes. The training can be arranged online or face to face according to the requirements of the organisation and participants.
7. Is there an examination and certificate at the end of the training?
Yes. A final examination or assessment may be administered at the end of the training. A certificate is issued based on participation and successful completion.
Resources
- ISO 9001:2015 – Quality Management Systems – Requirements (Previous version)
- ISO 9001:2015/Amd 1:2024 – Climate Action Changes
- ISO 9001:2026 – Quality Management Systems – Requirements
- ISO 9000:2015 – Quality Management Systems – Fundamentals and Vocabulary
- ISO 19011:2026 – Guidelines for Auditing Management Systems
- ISO/IEC 17021-1:2015 – Requirements for Bodies Providing Audit and Certification of Management Systems
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