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Training content
Overview
The ISO 9001:2015 Quality Management Systems Lead Auditor Training aims to develop lead auditors who can assess organisations’ quality management systems against international standard requirements, plan and conduct audits, and manage audit teams.
The training covers the requirements of the ISO 9001:2015 standard, quality management principles, the process approach, risk-based thinking, performance evaluation, continual improvement, audit principles, audit planning, implementation, reporting and follow-up activities.
The programme also addresses the transition to the ISO 9001:2026 standard and the key changes.
In addition to theoretical instruction, the training is supported by case studies and practical audit exercises.
Objectives and Outcomes
Aim of the Training
To provide participants with the knowledge and skills required to interpret the requirements of the ISO 9001 standard, assess quality management systems, conduct risk-based audits and carry out lead auditor activities.
Learning Outcomes
Participants who complete the training are expected to acquire the following knowledge and skills:
- Interpret the requirements of the ISO 9001 standard
- Assess quality management system processes
- Apply the principles of the process approach and risk-based thinking
- Assess quality objectives and performance indicators
- Audit customer satisfaction and continual improvement processes
- Apply auditing principles in accordance with ISO 19011
- Prepare an audit programme and audit plan
- Manage the audit team
- Evaluate objective audit evidence
- Identify and report nonconformities
- Evaluate the effectiveness of corrective actions
- Prepare audit reports
Programme and Method
Day 1 – ISO 9001 Requirements and the Quality Management System
- Purpose, scope and structure of the ISO 9001 standard
- Quality management principles and the process approach
- Requirements of ISO 9001 Clauses 4–10
- Context of the organisation, leadership and quality policy
- Assessment of risks and opportunities
- Operational control and process management
- Performance evaluation and continual improvement
- Transition to ISO 9001:2026 and key changes
Day 2 – Audit Principles and Conducting the Audit
- Audit principles within the scope of ISO 19011
- Duties and responsibilities of the lead auditor
- Preparation of the audit programme and audit plan
- Stage 1 and Stage 2 audits
- Audit techniques and evaluation of objective evidence
- Auditing quality management system processes
- Formulation of audit findings and practical audit exercises
Day 3 – Audit Reporting and Lead Auditor Practices
- Identification and classification of nonconformities
- Preparation of the audit report
- Closing meeting and evaluation of audit results
- Corrective actions and follow-up audits
- Management of the audit team
- Case studies and final examination
Attendance and Certificate
Certification Rule
A certificate of attendance is issued to all participants whose attendance has been confirmed. To receive a certificate of achievement, participants must obtain a passing grade in the examination at the end of the training; participants who use all their examination attempts but do not pass will be issued a certificate of attendance.
FAQ and Resources
1. Who is the ISO 9001 Lead Auditor Training suitable for?
It is suitable for management system auditors, internal auditors, quality management professionals, process owners and professionals wishing to become lead auditors.
2. What is the purpose of the ISO 9001 standard?
Its purpose is to enable organisations to consistently provide products and services that meet customer and applicable statutory requirements, enhance customer satisfaction and continually improve their quality management systems.
3. What is the difference between ISO 9001:2015 and ISO 9001:2026?
ISO 9001:2026 retains the core structure of the previous version while incorporating updates in areas such as quality culture, leadership, addressing risks and opportunities, and the clarity of the standard's requirements.
4. What is the difference between the 5-day and 3-day training courses?
The 5-day training course comprehensively covers the standard's requirements and audit processes, while the 3-day training course is an intensive programme for participants who already have auditing knowledge.
5. Does the training include practical exercises?
Yes. Exercises are conducted on audit planning, process evaluation, writing nonconformities and reporting.
6. Can the training be delivered online or face-to-face?
Yes. The training can be scheduled online or face-to-face according to the requirements of the organisation and participants.
7. Is there an examination and certificate at the end of the training?
Yes. A final examination or assessment may be administered at the end of the training. A certificate is issued based on participation and successful completion.
Resources
- ISO 9001:2015 – Quality Management Systems – Requirements (Previous version)
- ISO 9001:2015/Amd 1:2024 – Climate Action Changes
- ISO 9001:2026 – Quality Management Systems – Requirements
- ISO 9000:2015 – Quality Management Systems – Fundamentals and Vocabulary
- ISO 19011:2026 – Guidelines for Auditing Management Systems
- ISO/IEC 17021-1:2015 – Requirements for Bodies Providing Audit and Certification of Management Systems
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