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Training content
Overview
ISO 9001 Quality Management System Internal Auditor Training has been designed to provide the knowledge and auditor skills required to evaluate the effectiveness of the ISO 9001 Quality Management System and conduct systematic, impartial internal audits based on objective evidence within the organisation.
The training is based on the current ISO 9001:2026 requirements and the ISO 19011:2026 guidance for management system audits. ISO 9001:2026 aims to enable organisations to consistently provide products and services that meet customer requirements, manage their processes effectively, evaluate their performance and continually improve their Quality Management System.
The language of the training is Turkish. The training is delivered online.
About the Training
The training covers the structure of the ISO 9001:2026 standard, quality management principles, the context of the organisation, leadership and quality culture, risks and opportunities, the process approach, support and operational processes, performance evaluation, continual improvement, ISO 19011:2026 auditing principles, internal audit planning, gathering objective evidence, interviewing and sampling techniques, formulating audit findings, reporting nonconformities and monitoring corrective actions.
Who Should Attend?
- ISO 9001 internal auditors and auditor candidates
- Quality management system managers
- Quality assurance and quality control personnel
- Management system specialists
- Process and department managers
- Production and operations personnel
- Risk and compliance teams
- Internal audit teams
- Personnel involved in the implementation and development of the ISO 9001 system
Objectives and Outcomes
The aim is to enable participants to interpret the requirements of ISO 9001:2026 correctly, evaluate the Quality Management System using a process- and risk-based approach, and conduct systematic and objective internal audits in accordance with the principles of ISO 19011:2026.
By the End of the Training
Participants will be able to:
- Explain the purpose, scope and basic structure of ISO 9001:2026.
- Evaluate quality management principles and the process approach.
- Audit the requirements relating to the context of the organisation, leadership, risks and opportunities.
- Evaluate quality objectives and process performance.
- Apply the audit principles of ISO 19011:2026.
- Define the scope and criteria of an internal audit and prepare an audit plan.
- Prepare audit checklists.
- Collect and evaluate objective audit evidence.
- Apply interview, observation and sampling techniques.
- Report audit findings and nonconformities objectively.
- Monitor the implementation and effectiveness of corrective actions.
Programme and Method
Training Topics
- ISO 9001:2026 Standard and Quality Management Principles
- Context of the Organisation, Leadership, Quality Culture and the Process Approach
- Risks, Opportunities, Quality Objectives and Planning
- Support, Resources and the Management of Documented Information
- Operational Processes and Customer Requirements
- Performance Evaluation, Nonconformity and Continual Improvement
- ISO 19011:2026 Auditing Principles and Internal Auditor Competence
- Internal Audit Planning and Determination of the Scope and Audit Criteria
- Conducting the Audit, Interviewing, Observation, Sampling and Objective Evidence
- Audit Findings, Writing Nonconformities and Reporting
- Follow-up of Corrective Actions and Evaluation of Audit Effectiveness
Training Method
The training is delivered through presentations, evaluation of ISO 9001 requirements, process-based internal audit exercises, preparation of audit plans and checklists, interviewing and sampling exercises, evaluation of objective evidence, case studies and nonconformity-writing exercises.
Attendance and Certificate
Certificate Rules
A certificate of attendance is issued to all participants whose attendance has been confirmed. To receive a certificate of achievement, participants must achieve a passing grade in the examination at the end of the training; participants who use all their examination attempts but do not pass will be issued a certificate of attendance.
FAQ and Resources
Who is the ISO 9001 Quality Management System Internal Auditor Training suitable for?
It is intended for professionals working in quality management, quality assurance, quality control, process management, operations, risk, compliance and internal auditing, or who will work as ISO 9001 internal auditors.
What is the main aim of the training?
To enable participants to evaluate the ISO 9001 Quality Management System systematically and objectively and conduct effective internal audits in accordance with ISO 19011 principles.
Which areas are evaluated during an internal audit?
The organisation's context, leadership, quality culture, risks and opportunities, quality objectives, resources, competence, documented information, operational processes, customer requirements, performance indicators, nonconformities, corrective actions and continual improvement processes are evaluated.
Why is an ISO 9001 internal audit conducted?
An internal audit is conducted to evaluate whether the Quality Management System conforms to the requirements established by the organisation and the requirements of ISO 9001, and whether it is effectively implemented and maintained.
Is the training practical?
Yes. The training includes practical exercises in internal audit planning, checklist preparation, process-based auditing, objective evidence gathering, interviewing, observation, sampling, case studies and writing nonconformities.
Is there an examination at the end of the training?
Yes. An assessment examination is administered at the end of the training.
References
- ISO 9001:2026 Quality Management Systems — Requirements
- ISO 9000 Quality Management — Fundamentals and Vocabulary
- ISO 19011:2026 Guidelines for Auditing Management Systems
- ISO 9004 Quality Management — Quality of an Organization — Guidance to Achieve Sustained Success
ISO 10002 Quality Management — Customer Satisfaction — Guidelines for Complaints Handling in Organizations
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