Sessions
Date, delivery mode, trainer and fee are specific to each session. Fees are per person.
Request a quote for a date for your organisation or for the next run.
Application formNo membership required
Get a quote
Training content
Overview
Root Cause Analysis Training (AGFO Approved) has been designed to systematically identify the true causes of nonconformities, errors and recurring problems, and to develop effective corrective actions.
The training covers common root cause analysis techniques, problem-solving methods and the corrective action approach.
The language of the training is Turkish. The training is delivered online.
About the Training
The training covers problem definition, root cause analysis, 5 Whys, Fishbone Diagram, Pareto analysis, data analysis, correction, corrective action and effectiveness evaluation.
Who Should Attend?
- Quality managers
- Internal auditors
- Management system specialists
- Process owners
- Production managers
- Food safety teams
- Personnel responsible for corrective actions
- Auditor candidates
Objectives and Outcomes
The aim is to enable participants to identify the true causes of problems, select the appropriate analysis method and develop effective corrective actions to prevent recurrence.
By the End of the Training
Participants will be able to:
- Define the problem accurately.
- Distinguish between a symptom and a root cause.
- Use the 5 Whys method.
- Conduct a Fishbone analysis.
- Interpret a Pareto analysis.
- Conduct evidence-based cause analysis.
- Develop corrective actions.
- Evaluate the effectiveness of actions.
- Analyse recurring problems.
Programme and Method
Training Topics
- Concepts of Problems and Nonconformities
- Distinguishing Symptoms from Root Causes
- Problem Definition
- Data and Evidence Collection
- Root Cause Analysis Process
- 5 Whys Technique
- Fishbone Diagram
- Pareto Analysis
- Brainstorming
- Process Analysis
- Human Factors
- Equipment-Related Causes
- Method-Related Causes
- Material-Related Causes
- Environmental Factors
- Correction and Corrective Action
- Developing an Action Plan
- Assigning Responsibilities and Setting Deadlines
- Effectiveness Checks
- Recurring Nonconformities
- Root Cause Analysis of Audit Findings
- Case Studies
Training Method
The training is delivered through topic presentations, examples of nonconformities, root cause analyses, case studies and practical problem-solving exercises.
Attendance and Certificate
Certificate Rules
A certificate of attendance is issued to all participants whose attendance has been confirmed. To receive a certificate of achievement, participants must achieve a passing grade in the examination at the end of the training; participants who use all their examination attempts but do not pass will be issued a certificate of attendance.
FAQ and Resources
Who is Root Cause Analysis Training suitable for?
It is suitable for professionals involved in resolving nonconformities, errors, complaints and process problems.
What is a root cause?
It is the fundamental cause of a problem which, when eliminated, can prevent the problem from recurring.
What is the 5 Whys method?
It is an analysis method in which the question “why?” is asked repeatedly to identify the root cause of a problem.
What is the Fishbone method used for?
It enables factors that may cause the problem to be systematically evaluated under categories.
What is the difference between correction and corrective action?
Correction resolves the existing problem, whereas corrective action is intended to prevent the problem from recurring.
Can root cause analysis be used for audit nonconformities?
Yes. It is used to identify the causes of audit findings and develop effective corrective actions.
Is there an examination at the end of the training?
Yes. An assessment examination is administered at the end of the training.
References
- ISO 9001 Quality Management System Approach
- ISO 19011 Auditing Guidelines
- 5 Whys Analysis
- Ishikawa / Fishbone Diagram
- Pareto Analysis
- Problem-Solving and Corrective Action Techniques