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Tanıtım
Audit principles, management of audit programmes, planning and conducting management system audits, audit evidence and findings, audit reporting, follow-up activities, auditor competence, evaluation of auditors and practical internal audit techniques in accordance with ISO 19011:2026.
Amaç ve Kazanımlar
Training Objective
The objective of this training is to equip participants with the knowledge and skills necessary to conduct effective internal management system audits in accordance with ISO 19011:2026, evaluate management system conformity and effectiveness, and support continual improvement within their organisations.
Learning Outcomes
Upon completion of the training, participants are expected to be able to:
- Understand the purpose, scope and principles of ISO 19011:2026.
- Explain the roles and responsibilities of internal auditors.
- Understand the principles of risk-based and evidence-based auditing.
- Establish and manage internal audit programmes.
- Define audit objectives, scope and criteria.
- Prepare audit plans and checklists.
- Apply effective auditing and interviewing techniques.
- Collect and evaluate objective audit evidence.
- Identify and document audit findings and nonconformities.
- Conduct opening and closing meetings.
- Prepare clear and accurate audit reports.
- Evaluate corrections and corrective actions.
- Conduct audit follow-up activities.
- Apply remote auditing methods where appropriate.
- Contribute to management system effectiveness and continual improvement.
Program ve Yöntem
1. Introduction to ISO 19011:2026
- Purpose, scope and structure of ISO 19011:2026
- Key terminology and auditing concepts
- Overview of changes from ISO 19011:2018
- First-party, second-party and third-party audits
- Internal auditing and continual improvement
2. Principles of Auditing
- Integrity and fair presentation
- Due professional care
- Confidentiality and independence
- Evidence-based auditing
- Risk-based auditing
3. Managing an Audit Programme
- Establishing audit programme objectives
- Identifying audit programme risks and opportunities
- Planning and implementing audit programmes
- Monitoring, reviewing and improving audit programmes
- Auditor responsibilities and competence
4. Planning an Internal Audit
- Defining audit objectives, scope and criteria
- Selecting audit methods
- Reviewing documented information
- Preparing audit plans and checklists
- Allocating audit responsibilities
- Preparing for on-site and remote auditing activities
Day 2 – Conducting Internal Audits and Reporting
1. Conducting an Internal Audit
- Initiating the audit
- Conducting opening meetings
- Effective communication and interviewing techniques
- Audit sampling methods
- Collecting and verifying objective evidence
- Evaluating management system processes
- Remote auditing methods and virtual locations
2. Audit Findings and Nonconformities
- Evaluating audit evidence against audit criteria
- Identifying conformity and nonconformity
- Documenting audit findings
- Writing clear and objective nonconformity statements
- Identifying opportunities for improvement
3. Audit Reporting and Follow-up
- Preparing audit conclusions
- Conducting closing meetings
- Preparing and distributing audit reports
- Evaluating corrections and corrective actions
- Reviewing root cause analyses
- Conducting audit follow-up activities
- Monitoring audit effectiveness
4. Practical Internal Audit Exercises
- Audit planning and checklist preparation
- Simulated audit interviews
- Evaluation of audit evidence
- Nonconformity identification and reporting
- Case studies and group discussions
- Final assessment and examination
Training Methodology
The training is delivered through a combination of theoretical instruction and practical activities, including:
- Instructor-led presentations
- Review of ISO 19011:2026 guidance
- Interactive discussions
- Case studies
- Group exercises
- Audit planning activities
- Simulated internal audits
- Audit findings and reporting exercises
- Final examination and evaluation
Katılım ve Sertifika
Participants who fulfil the attendance requirements may receive a Certificate of Participation. Participants who successfully complete the examination or assessment may receive a Certificate of Achievement, subject to the established certification criteria.
SSS ve Kaynaklar
Frequently Asked Questions
1. What is the purpose of ISO 19011:2026?
ISO 19011:2026 provides guidance on auditing management systems, including auditing principles, audit programme management, conducting audits and evaluating auditor competence.
2. Who should attend this training?
The training is suitable for internal auditors, quality professionals, management system representatives, consultants and individuals responsible for planning or conducting internal audits.
3. What are the main changes in ISO 19011:2026?
The 2026 edition expands guidance on remote auditing methods and virtual locations, supporting the effective use of technology in management system audits.
4. Can ISO 19011:2026 be used for different management system standards?
Yes. ISO 19011 provides auditing guidance applicable to various management systems, including ISO 9001, ISO 14001, ISO 45001, ISO 22000 and ISO/IEC 27001.
5. Does the training include practical exercises?
Yes. Participants practise audit planning, interviewing, evidence evaluation, identification of nonconformities and audit reporting.
6. Can the training be delivered online or face-to-face?
Yes. The training can be organised online or face-to-face according to organisational and participant requirements.
7. Is there an examination at the end of the training?
A final examination or practical assessment may be conducted to evaluate participants' knowledge and auditing skills.
8. Will participants receive a certificate?
Yes. A Certificate of Participation or Certificate of Achievement may be issued according to attendance and assessment results.
References
- ISO 19011:2026 – Guidelines for Auditing Management Systems
- ISO 19011:2018 – Guidelines for Auditing Management Systems (Previous Edition)
- ISO/IEC TS 17012:2024 – Conformity Assessment – Guidelines for the Use of Remote Auditing Methods in Auditing Management Systems
- ISO/IEC 17021-1:2015 – Conformity Assessment – Requirements for Bodies Providing Audit and Certification of Management Systems – Part 1: Requirements